Terms &Privacy Policy - Chakulafasta

ChakulaFasta is a dynamic online platform that bridges the gap between food science, nutrition, and eCommerce in Africa. We empower individuals, food businesses, and institutions by providing expert-led food consulting services, nutrition education, and a data driven marketplace for food, groceries, and lab testing.

Our growing network includes certified food scientists, nutritionists, dietitians, and food technologists who offer accessible, reliable, and affordable support directly through the platform. This means our users no longer need to rely on expensive external consultants we bring the experts to you, all in one place.

Whether you’re a food lover, a startup founder, a quality assurance professional, or simply curious about food safety and nutrition, ChakulaFasta is your trusted digital companion.

Our Mission

To democratize food science and nutrition access across Africa by making expert services, quality assurance tools, and food-related knowledge easily available, interactive, and affordable.

Our Core Services

We specialize in offering technical food consulting and quality management solutions for businesses in the food and beverage industry, including manufacturers, processors, restaurants, and labs. Below are some of our key services:

Quality Assurance & Food Safety

Analysis of product defects and quality deviations.
Inspection of food processing environments, production lines, and sanitation protocols.
Development of corrective and preventive action (CAPA) strategies.
Conducting traceability investigations for food recalls or contamination events.
Leading and supporting internal food safety audits.
Establishing food storage, handling, and sampling SOPs.

Laboratory Services & GLP Compliance

Design and set up of laboratory infrastructure aligned with Good Laboratory Practices (GLP).
Creation of testing protocols for raw materials, finished products, and packaging.
Evaluation of technical faults affecting lab equipment and performance.
Support with regulatory compliance, including documentation for health and safety authorities.

Standard Operating Procedures (SOPs) & Process Optimization

Writing and implementing SOPs tailored to industry regulations and organizational needs.
Development of sampling plans and process control metrics for quality assurance.
Monitoring and reporting quality trends, KPIs, and performance metrics across product lines.

Data Management & Regulatory Support

Verification and validation of test records, QC reports, and regulatory submissions.
Reviewing reports and developing documentation guidelines to ensure data integrity.
Integration of Quality Management Systems (QMS) to promote a culture of food safety across teams.

Why Choose ChakulaFasta?

All-in-one food consulting and eCommerce platform
Expert support without the overhead costs
Local focus with global-quality standards
Custom solutions for small businesses, startups & large processors
Lab testing directory for affordable, verified food analysis (Uber for Labs)

Join our community today at chakulafasta.xyz or download our app here

Code of Professional Conduct

Our members are bound by a Code of Professional Conduct. As professionals, every member gives an undertaking to:-

Uphold the integrity of the profession, and refrain from conduct which detracts from its reputation
Comply with current regulatory and legal requirements with care, and follow best practice to ensure the safety of food
Develop and maintain my professional knowledge and skills, and work within the limits of my knowledge, competence and skill
Act in a fair, honest, trustworthy and diligent manner
Take reasonable steps to ensure my professional judgement is not compromised nor perceived as being compromised because of bias, conflict of interest, or the undue influence of others
Consider the risks and implications of my action (or inaction) and advice, and hold myself accountable for them and for the impact these may have
Treat information with appropriate confidentiality and sensitivity
Raise any concern I have about the conduct of an individual or organization likely to put the safety or health of the public at risk

Buyer Protection Money Back Guarantee” or “Basic Buyer Protection” Rules, Terms & Conditions (the “Official Rules”)

These Terms & Conditions apply to the “Buyer Protection Money Back Guarantee” or “Basic Buyer Protection” in CF STORE (the “Buyer Protection”).

1. Promoter: the contracting party determined in accordance with the section “1.1 Contracting Party” of the ChakulaFasta Transaction Services Agreement (“CF STORE” or the “Promoter”).

2. Eligible Member: You must be a registered member of CF STORE with a valid account and have successfully made and completed a purchase of goods and/or services on ChakulaFasta.

3. Buyer Protection Period: the number of days (appearing/confirmed on the product listing page at the time when the Eligible Member completed the purchase from the seller on CF STORE) which the seller guarantees the Eligible Member that it would receive the goods and/or services ordered from the seller, start counting from the day the Eligible Member completes such purchase on CF STORE.

4. Rules:
a. If the Eligible Member does not receive the goods and/or services within Buyer Protection Period or receives goods and/or services that are sub-standard in its view, the Eligible Member may initiate the dispute procedures “Disputes and Reports” to report this incident (“Dispute Procedures”) to Chakulafasta.

b. During the Dispute Procedures, we will investigate this incident considering (but not limited to) the following factors:

i. Whether goods and/or services received by the Eligible Member are damaged, defective, or are substantially different from what has been presented or described on the product listing page;
ii. Whether the non-arrival of goods and/or services to the Eligible Member is due to factors beyond its control;
iii. Whether the non-arrival of goods and/or services to the Eligible Member is due to error or miscommunication on the part of the Eligible Member (eg providing incorrect shipping address etc); or
iv. Whether the goods and/or services are returned to the seller due to such goods and/or services not being able to clear customs.

c. ChakulaFasta may ask the Eligible Member for relevant information, documentation, records and/or other evidence to support Eligible Member’s claim.

d. After the Dispute Procedures, ChakulaFasta will make a determination (which is final and not subject to appeal). If the determination is in favor of the Eligible Member, subject to the terms of the Official Rules (including but not limited to the force majeure clause below), the Eligible Member will be eligible for a refund within 15 days after the completion of the Dispute Procedures. Such refund will be generally credited to the same means of payment used by the Eligible Member when placing the affected order , unless the parties have agreed on some other means and subject to the relevant technical constraints.

5. General Rules:
a. By participating in this Buyer Protection, you agree to be bound by these Official Rules.

b. Any fraud and/or abuse by you (as determined by the Promoter at its sole discretion) will result in forfeiture of your eligibility to this Buyer Protection and/or rights under these Official Rules.

c. ChakulaFasta is not responsible for any late, lost, delayed, incomplete, illegible, misdirected or undeliverable entries, responses, or other correspondence, whether by e-mail or otherwise.

d. The eligibility to this Buyer Protection shall be determined by ChakulaFasta at their sole discretion based on the Promoter’s record. If there is any discrepancy between the record of transaction held by you and that held by the Promoter, the Promoter’s record shall be conclusive and binding on you.

e. ChakulaFasta reserves the right to amend these Official Rules without prior notice. In the event of disputes, the decision of the Promoter shall be final and binding.

f. ChakulaFasta reserves the right and absolute discretion to cancel or revoke anyone’s right to participate in this Buyer Protection.

7. Conflict of Terms and Conditions:
a. In case of any discrepancy in the content between the English and other non-English language versions of these Official Rules, the English version shall prevail.

b. In the event that any of the terms under these Official Rules conflict with rules and/or any such related information displayed elsewhere on ChakulaFasta, the terms under these Official Rules shall prevail.

8. Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE PROMOTER BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, BUSINESS OR PROFITS) ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION IN THIS BUYER PROTECTION, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SPONSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

9. Disputes: You acknowledge and agree that the Promoter or any of its affiliates shall not be responsible, and shall have no liability to the Eligible Member or anyone else for any dispute or claim that arises out of your participation in this Buyer Protection.

Posting of Ads

A user shall provide to the Administrator any documents confirming the legitimacy of posting of announcements and identity documents upon the Administrator’s request.
A user, who posts announcements with regard to the provision of services on the Platform, shall provide precise and complete information about such services, as well as about the terms and conditions of sale and services provision. In particular, but without limitation, phone number associated with each announcement shall be reachable, which implies not only the ability to receive messages but also necessitates that the user shall be available to answer calls promptly. Failure to maintain an accessible and functional phone number may result in the temporary closure of the user’s advertisements.
The terms and conditions of sale and services provision developed by the user shall not interfere with these Terms and applicable laws.
Price of services shall be exact. If it is perceived to be changed due to any specific circumstances, this shall be provided in the announcement.
When uploading a YouTube video to your announcement through YouTube API Services functionality offered by the Administrator, you are agreeing to be bound by the YouTube Terms of Service
When uploading a Facebook video to your announcement through Facebook Embedded Video & Live Player functionality offered by the Administrator, you are agreeing to be bound by the Meta Platform Terms and Facebook Terms of Service

Billing Policy

1. You can use premium services provided by the Administrator in order to promote your announcements and attract more users to them.

2. The administrator offers premium services in different packages. If you order any paid package, your announcements will be raised overall free offers. Detailed information on the duration, price, payment methods and other conditions of premium services are available at the promote section on your dashboard

3. To order premium services on the platform, you should visit the promote section below your listed property/listing or choose a preferred premium service while creating an announcement.

4. When ordering premium services, you will be able to choose a payment method that is most suitable for you. If you choose to pay by card, bank transfer or eWallet, you will be redirected to the checkout page of a relevant payment processor. All data entered by you on payment screens will be secured. The administrator will only receive information that relates to the payment. If you choose to pay by cash, you will receive payment details, which you can present at the nearest bank branch and pay.

5. Administrator reserves the right, in its sole discretion, to change the features and types of premium services, fees, and acceptable payment methods from time to time and for any reason.

6. Unless otherwise provided by mandatory rules of the applicable law, any fees paid for premium services are non-refundable due to the online nature of the services. You acknowledge and agree that we will not make any prorated refunds in the event your announcement violates Terms of Use and is removed from the Platform, or when you deactivate an announcement by yourself.

7. Available premium services are not subscription-based, therefore you should renew their validity period manually each time you need them.

8. Administrator does not guarantee any results of premium services and will not be held liable if they do not meet your expectations.

Tanzaniawallstreet

CF EXCHANGE is a crypto exchange that gives you endless possibilities to spend your funds the way you like, anywhere around the world. It is a non-custodial service created for simple and fast cryptocurrency exchanges. We strive to ensure maximum safety, simplicity, and convenience. Tanzaniawallstreet crypto Exchange has been renamed to CF EXCHANGE. Hence currently the exchange service provided by ChakulaFasta will be branded as CF EXCHANGE.

2.1. By using the website, you accept these Terms and agree that you are responsible for compliance with all applicable laws, and regulations.

2.2. Accepting the terms of the classic Exchange option, also called “Classic Rate Exchange,” means you acknowledge and agree that the information about the Exchange rates for the classic rate option is indicative and may differ slightly from the actual Exchange rate.

The following may be offered if the cryptocurrency market changes significantly during the Exchange:

To proceed with the exchange at the current market rate.
To refund the non-exchanged crypto assets to the original address or to the refund address after deducting fees, and send the exchanged funds to the payout address after conversion into the asset specified at the exchange creation.

2.3. By using the “Fixed Exchange Rate” you acknowledge and agree that the fixed exchange rate may differ from the classic exchange rate.

CFexchange shall complete the exchange if the following requirements are met:

The deposit for the exchange was sent within 4 minutes from the exchange’s creation.
We received the crypto asset in a short time after the User created the exchange. It is important to note that a payment transmitted to the blockchain network does not mean that CFexchange accepts this payment. The number of payment confirmations is determined by us depending on the blockchain.
The user sent the crypto asset to a specially generated address on the exchange page. Addresses for each exchange are disposable and cannot be used again.
The user sent the exact amount that was displayed on the website, as well as took into account all relevant withdrawal fees and network fees.

If the situation allows for an exchange, the transaction will be made at the rate that was confirmed by the user at the beginning of the exchange.

If the market situation is such that the transaction cannot be executed anymore at fixed-rate, the crypto assets will be refunded, if possible, less all applicable fees; or the user shall be offered to proceed in accordance with the rules of Classic Rate Exchange.

If the user sends an amount smaller or bigger than was specified and confirmed by the user before the creation of the exchange, the transaction shall be made in accordance with the rules of Classic Rate Exchange.

2.4. When you exchange crypto assets, you acknowledge and agree that we cooperate with (a) third-party liquidity providers and (b) in limited cases, third-party exchange service providers (including but not limited to Swapzone.io and changenow.io). We can use their services to complete the exchange.

2.5. For the exchange via our Services, our system automatically generates a one-time address.

2.6. The Website provides non-custodial services, which means that we do not store your Digital Assets on deposits and balances.

2.7. By accepting these Terms and using the Website, you represent and warrant that:

you are at least 18 years old and have full capacity to contract under the applicable law;
are not located in, under the control of, or a national or resident of the prohibited jurisdictions ;
you are only transacting on the Website with legally-obtained funds that rightfully belong to you;
you have not previously been suspended or removed from using the Website and our services;
you are not furthering, performing, undertaking, engaging in, aiding or abetting any unlawful activity through your relationship with us or through your use of the Website and our services;
you are comporting with and obeying these Terms and all applicable laws;
you shall use the Website and our services only for the purposes related to personal non-commercial use and you do not represent any third party;
you understand that engaging in the change of the Cryptocurrency may be risky;
you acknowledge and agree that CFexchange is not acting as your broker, intermediary, agent or advisor or in any fiduciary capacity, and no communication or information provided to you by CFexchange shall be considered or construed as advice;
you shall not mislead other Users and third parties during using the Website;
you will not take any action aimed solely at causing damage to CFexchange or other third parties;
you shall not reverse engineer, decompile or otherwise disassemble the Website ;
recognizing the international nature of the Internet, you accept all responsibility for compliance with all local laws and regulations relating to your actions in the network;
you agree and consent to receive electronically all communications, agreements, documents, receipts, notices and disclosures that CFexchange provides in connection with your use of the Website and our services;
you understand and acknowledge that any delays in services are possible;
you shall not use proxy and VPN or other software for concealing your IP-address.

2.8. The Website is accessible 24 hours per day, 7 days per week. However, CFexchange reserves the right, without providing notice or compensation, to temporarily suspend the Website or access to the Website in order to carry out work including, but not limited to: updates, maintenance operations and amendments to the servers, etc.

2.9 . In order to protect the integrity of the Website, CFexchange reserves the right at any time in its sole discretion to block users who violate these Terms.

2.10. Please note there are certain specifics in respect of small deposits:

if You make a deposit in any coin or token, equivalent less than 10 US Dollars, CFexchange reserves the right not to process this exchange due to technical limitations;
if You make a deposit in any coin or token, equivalent more than 10 US Dollars but less than minimal required sum shown to you at the exchange creation stage, CFexchange shall process the exchange but can not guarantee the rate;
if You send a deposit in a coin or token that do not match the coin identified when creating the exchange, CFexchange shall process the exchange but can not guarantee the rate. Currently the option is available to the following blockchains ETH, BSC, MATIC, TRX, ETHW, OP, ETC, KLAY, CELO, ARBITRUM, FTM, FLR, CCHAIN, CROEVM, ZKSYNC, and the list is updated periodically.

Privacy Policy

At ChakulaFasta, we value your privacy and are committed to protecting your personal data and intellectual property. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our platform

1. Intellectual Property Rights

All content you submit during registration or post on ChakulaFasta, including text, images, videos, and other materials (“User Content”), remains your intellectual property. ChakulaFasta does not claim ownership over your content. However, by using our services, you grant us a non-exclusive, worldwide, transferable, perpetual, and irrevocable license to use, store, display, reproduce, adapt, and distribute your content in connection with the operation, promotion, and marketing of our services, including across affiliated platforms.

You warrant that your use of our services does not infringe upon the intellectual property or legal rights of any third party.

All other content on the platform (excluding user submissions) including text, graphics, logos, videos, and software is owned or licensed by ChakulaFasta and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

2. Reporting Intellectual Property Infringement

If you believe that your intellectual property rights have been violated, please contact us with the following information:

Your signature (physical or electronic) and proof of authority to act on behalf of the rights holder.
A detailed description of the intellectual property being infringed.
Specific URLs of the infringing content.
Your contact details (name, address, phone number, and email).
A signed statement confirming your good faith belief that the disputed content is unauthorized.
A signed statement releasing ChakulaFasta from any third-party claims arising from content removal.
A declaration, under penalty of perjury, that your notice is accurate and you are authorized to act on behalf of the rights holder.
Relevant legal references and the territory in which the infringement occurred.
Supporting documents that prove your ownership of the intellectual property in question.

3. Comments and User Interaction

When you leave a comment on ChakulaFasta:

We collect the data entered in the comment form, your IP address, and browser user agent string to prevent spam.
An anonymized hash of your email may be sent to the Gravatar service to display your profile image, which becomes visible once your comment is approved.

4. Media Uploads

If you upload images to ChakulaFasta, we advise against including embedded location data (EXIF GPS) for privacy reasons. However, our platform restricts image downloads, preventing extraction of such data by visitors.

5. Use of Cookies

We use cookies to enhance your experience:

When you comment, you may opt to save your name, email, and website in cookies for future convenience (lasting one year).
Visiting our login page sets a temporary cookie to test browser compatibility (discarded after closing your browser).
Logging in stores cookies for two days (or two weeks if “Remember Me” is selected).
Editing or publishing content sets an additional cookie indicating the article’s post ID (expires after one day).

6. Embedded Content from Third-Party Sites

Articles on ChakulaFasta may contain embedded content (e.g., videos, images) from third-party platforms like YouTube or Facebook. These sites may collect data, use cookies, and track your interactions if you’re logged into their services.

By uploading content via third-party tools, you agree to their terms:

7. Data Usage and Retention

We do not share your data with third parties. However, we may use your data to personalize your experience, including targeted ads related to our platform.

If you request a password reset, your IP address will be included in the email.
Comments and related metadata are retained indefinitely to streamline moderation.
Registered users can view, edit, or delete their profile data (except usernames).
Administrators may also access and edit user data.

To delete your account, click here

You may request an export or deletion of your data unless retention is required for administrative, legal, or security purposes.

8. Changes to This Privacy Policy

ChakulaFasta may update this Privacy Policy periodically. We will notify you of major changes, but you are responsible for reviewing the latest version. Continued use of our platform signifies acceptance of the updated terms.

Contact Information

For any privacy-related questions or concerns, please contact:

Email: info@chakulafasta.xyz

Stay safe and informed – ChakulaFasta is committed to protecting your data and upholding your rights online.